At y789, protecting the personal information of our players is not an afterthought — it is a core operational commitment. This Privacy Policy explains exactly what data y789 collects from players across Pakistan, why we collect it, how we store and protect it, who we share it with, and what rights you hold over your own information. Please read this document in full before using the y789 platform.
Before you get into the full legal detail, here are the six principles that shape how y789 handles every piece of data it touches.
y789 does not collect personal data beyond what is strictly required to operate your account, verify your identity, process your PKR transactions, and comply with legal obligations. We do not ask for information we have no use for, and we do not hold it longer than necessary.
y789 does not sell, rent, or trade your personal information to unaffiliated third parties for their own commercial or marketing purposes. Your data is used exclusively within the operational scope of the y789 platform — for account management, payments, security, and regulatory compliance.
All data transmitted between your device and y789 is protected by SSL/TLS encryption. Passwords are stored as salted, hashed values — never in plain text. Payment data processed through JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT TRC20 is handled in compliance with applicable payment security standards.
You have the right to request access to the personal data y789 holds about you at any time. Upon a verified written request, y789 will provide you with a summary of your personal data, the purposes for which it is used, and the categories of third parties with whom it has been shared.
If any personal information held by y789 is inaccurate or out of date, you have the right to request a correction. Data corrections that affect KYC verification status may require re-submission of supporting documentation. y789 will process correction requests within a reasonable timeframe following receipt.
Subject to legal retention obligations — including anti-money laundering record-keeping requirements — you may request deletion of your personal data upon account closure. y789 will confirm which data can be deleted immediately and which must be retained for a defined statutory period before deletion.
This Privacy Policy is published by y789 ("y789," "we," "us," or "our"), the operator of the online gaming and sports betting platform accessible at y789.bet ("the Platform"). y789 acts as the data controller in respect of personal data collected from players ("you," "your") who register and use the Platform.
y789 primarily serves players based in Pakistan, including players in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and other cities across the country. Our platform offers cricket betting, live dealer casino games, slot titles, and fishing games — all transacted in Pakistani Rupees (PKR) via local and international payment methods.
y789 collects personal data across several categories, depending on how you interact with the Platform. The table below summarises what we collect and why:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, gender | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, city of residence | Account communications, support, security alerts |
| Financial Data | JazzCash / EasyPaisa wallet number, bank account details, USDT wallet address | Processing deposits and withdrawals, fraud prevention |
| Verification Documents | CNIC scan or photo, selfie with CNIC, proof of address | KYC compliance, AML obligations |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, bets placed, session duration, click patterns | Responsible gaming monitoring, platform improvement, personalisation |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support quality, dispute resolution, record-keeping |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channels | Sending promotional offers and platform updates where consented |
y789 collects personal data through the following channels and mechanisms:
y789 uses the personal data it collects for the following purposes:
y789 processes your personal data on the following legal bases, depending on the nature and purpose of the processing activity:
6.1 Third-Party Service Providers. y789 shares personal data with carefully selected third-party service providers who support the operation of the Platform. These providers are contractually bound to process your data only on y789's instructions and in compliance with applicable privacy standards. Categories of providers include:
6.2 Regulatory Authorities. y789 may be required to disclose personal data to regulators, law enforcement agencies, tax authorities, or other government bodies where required by applicable law or in response to a lawful order. y789 will notify affected players of such disclosures to the extent permitted by law.
6.3 Business Transfers. In the event that y789 undergoes a merger, acquisition, or sale of all or part of its business assets, personal data held by y789 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any material change in the data controller's identity.
6.4 No Sale of Data. y789 does not sell, rent, or lease your personal data to unaffiliated third parties for their own independent commercial purposes. Data sharing is limited to the categories and purposes described in this Section.
7.1 What Are Cookies. Cookies are small text files placed on your device by websites you visit. y789 uses cookies and similar technologies — including web beacons, pixel tags, and local storage objects — to maintain session integrity, recognise returning users, and collect usage analytics.
7.2 Categories of Cookies Used. y789 uses the following categories of cookies:
7.3 Managing Cookies. You may configure your browser to block or delete cookies at any time. Please note that blocking strictly necessary cookies will prevent you from logging in to your y789 account and using core Platform features. Blocking analytics or functional cookies will not affect your ability to use the Platform but may reduce the personalisation of your experience.
8.1 Retention Principles. y789 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. When data is no longer required, it is securely deleted or anonymised.
8.2 Retention Periods. The following indicative retention periods apply to key categories of data:
8.3 Post-Closure Retention. Where you close your y789 account, y789 will retain your personal data for the applicable statutory retention periods detailed above. This retention is required by law and does not constitute ongoing active use of your data for Platform or marketing purposes.
9.1 Technical Measures. y789 implements industry-standard technical security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:
9.2 Organisational Measures. Access to personal data within y789 is restricted on a strict need-to-know basis. Staff members who process personal data are trained on data protection obligations and are bound by confidentiality obligations. y789 maintains an internal data breach response procedure to ensure rapid containment and notification in the event of a security incident.
9.3 Breach Notification. In the event of a personal data breach that poses a risk to your rights, y789 will notify affected players without undue delay after becoming aware of the breach. Notification will be made via the email address registered to your y789 account and will include a description of the nature of the breach, the categories of data affected, and the steps y789 has taken or intends to take in response.
As a y789 player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact y789 at the support email listed in Section 14:
y789 will respond to all privacy rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, of which you will be notified.
11.1 Age Restriction. The y789 Platform is strictly restricted to individuals aged 21 and above. y789 does not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is a mandatory step in the y789 registration and KYC process.
11.2 Discovery of Underage Data. If y789 becomes aware that personal data has been collected from an individual under 21, y789 will immediately suspend the associated account, void any balances derived from gameplay (subject to return of genuine net deposits), and permanently delete all personal data associated with that individual as soon as practicable.
11.3 Parental Notification. If you believe that a minor in your household has registered a y789 account or accessed the Platform, please contact y789 support immediately at the email address in Section 14. y789 will investigate and act promptly upon receiving such a report.
12.1 Transfer Circumstances. The operation of the y789 Platform may involve the transfer of personal data to servers, service providers, or processing facilities located outside of Pakistan. This may occur in connection with cloud infrastructure hosting, third-party KYC providers, game platform providers, or fraud prevention services.
12.2 Transfer Safeguards. Where personal data is transferred internationally, y789 applies appropriate safeguards to ensure that your data receives a standard of protection equivalent to that applied within Pakistan. These safeguards may include contractual clauses that impose data protection obligations on the receiving party, as well as technical security measures applied to data in transit and at rest.
12.3 Your Acknowledgement. By using the y789 Platform, you acknowledge that your personal data may be transferred, stored, and processed outside of Pakistan as described in this Section. y789 will take all reasonably practicable steps to ensure that such transfers are conducted in a secure and compliant manner.
13.1 Right to Update. y789 reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the "Last Updated" date revised accordingly. Material changes — such as new categories of data being collected, new third-party sharing arrangements, or changes to the legal bases for processing — will be notified to registered players via email.
13.2 Continued Use as Acceptance. Your continued use of the y789 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should cease using the Platform and may request account closure in accordance with the Terms and Conditions.
13.3 Version History. Previous versions of this Privacy Policy are available upon written request to the y789 support team. y789 maintains an internal archive of all historical policy versions for audit and compliance purposes.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way y789 handles your personal data, please contact the y789 Data Privacy team using the details below.
All formal privacy requests — including data access, rectification, erasure, portability, or objection requests — must be submitted in writing via email to ensure they are properly logged and tracked. y789 will not process verbal or social media privacy requests as formal submissions.
y789 aims to respond to all privacy-related enquiries within five (5) business days of receipt. Complex requests — such as full data access requests requiring compilation of records — may take up to thirty (30) days to fulfil. You will be kept informed of progress.
For general account support, responsible gaming assistance, or payment queries, please also use the support email above or visit the y789 FAQ page for commonly asked questions.
Your personal data is encrypted, never sold, and handled with the seriousness it deserves. Log in to your y789 account, explore cricket betting, live dealer tables, slots, and fishing games — knowing your privacy is protected every step of the way.